Firmware Upgrade Guide for Rockchip Devices

This is a common guide for reflashing RockChip based devices. All RK SoC (RK3066, RK3188, RK3288, RK3229, RK3328, RK3399 and so on) supports the same applications and drivers for Host system, if 3rd party producers do not add any other limitations or special options. Differences can be in hardware parts, so you need to detect OTG port and recovery buttons correctly.
Notice: this guide is 100% working with Ugoos RK devices.

BEFORE START

What do you need:

- Image file
- Host PC
- USB OTG Cable
- Supported host OS: Windows XP (32/64bit) Windows 7 (32/64bit) Windows 8 (32/64bit) Windows 10 (32/64bit)

The first thing you need is to download the archive with firmware. Inside archive, you find:

- BatchTool or Android Tool - tool for reflashing (separate Android Tool and drivers you can download HERE)
- DriverAssitant - tool to install drivers and firmware image file
- Firmware image

INSTALLING DRIVERS

Launch RK DriverAssitant and press “Install Driver”

Apply all changes and warnings during installation until finishing message

CONNECTING TO PC

Run Batch tool or Android tool on your host PC.

In order to connect device with Host PC and run bootloader mode you should perform following steps:

1. Plug off device power adaptor.

2. Connect device to computer via usb OTG port, much better to use certified OTG USB cable from package.

3. Run Batch tool or RK Android tool

4. Hold the hardware recovery button.

5. Plug in power adaptor and Turn on device if not turning on automatically.

Tip: if you can’t hold recovery button or it’s broken you can reboot to bootloader from Ugoos power menu.

RECOVERY BUTTONS AND OTG USB PORTS LOCATION ON UGOOS DEVICES YOU CAN SEE IN THE END OF THIS INSTRACTION.

IF YOU USE ANDROID TOOL:

In Android Tool choose “Upgrade Firmware” tab. If you did everything correctly and the RK driver installed properly on your computer, ANDROID TOOL shows you message “Found One Loader Device “

Click “Firmware” button and specify the path to the firmware file. You need to wait until the program download information about the firmware, then it will display report on the screen. Now click “Upgrade” button to start reflashing device. At the end, you will see a report indicating a successful operation.

For flashing dualboot or clear linux firmware (for example dualboot UT3/UT3s/UM3 firmwares)

Run Android Tool. If you did everything correctly and the RK driver installed properly on your computer, ANDROID TOOL shows you message “Found One Loader Device “ In Android Tool choose “Download Image” inset. Default program configured to flash "clear" android on your device. If you want install “Dualboot” or “Clear Linux” click right mouse button by program window, and then select “Load config”.

3. Then choose one of configurations files:

 config.cfg - if want flash only Android

 config_dualboot.cfg - if want flash dualboot

 config_linux.cfg - if want flash only linux

3. Now click the “Run” button to start reflashing device. At the end, you will see a report indicating a successful operation.

IF YOU USE BATCH TOOL:

Main difference between Android tool and Batch tool is Batch tool can reflash several devices at the same time (6 max).
Run the Rockchip Batch Tool and click on the “…” to choose file with firmware. If you did everything correctly and the driver is installed on your computer, you will see green light on one of the indicators.