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F.A.Q.

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USB Interface Tips and Policy

How to Turn on/off/switch Behavior Power Indicator?

What is Uplayer?

Reflashing in MASKROM mode for RockChip devices

System Ugoos Features

Ugoos Contoller Settings

Rockchip Firmware Upgrade Guide for Linux users

What is the difference between X2, X3 and Ugoos AM6 Families TV Boxes?

Firmware Upgrade Guide for Amlogic devices

System Auto Frame Rate for TV Boxes

Ugoos Devices Update Policy

Why and how to collect logs on Ugoos devices?

Firmware Upgrade Guide for Rockchip Devices

Ugoos Remote App Advantages

What is Ulauncher?

LAN Problems After Update

Ugoos Remote Pairing & Calibration

Is it possible to Surf Web using TV Box?

Basic Instructions

What is TV Box?

What internet speed do I need to run an Android TV Box?

Will devices connect Wireless?

How do I know if Ugoos will work on my TV?

What firmware will come pre-installed on my Ugoos device?

Will there be support upgrades via OTA (Over The Air) for Ugoos devices?

Can I update the firmware on my Ugoos device by myself?

My PC won't recognize my Ugoos device when I plug it in, what am I doing wrong?

Can I update the firmware via my Apple MacBook?

Why does internal storage of Ugoos devices does not match with the official specs?

How can I enable/disable the Ugoos Launcher?

What is the maximum external hard drive capacity supported by Ugoos devices?

What is the maximum SD card capacity supported by Ugoos devices?

Which Apps come pre-installed on Ugoos devices?

Which webcams are recommended to use with Ugoos devices?

Which air-controllers are recommended to use with Ugoos devices?

Smartphone Apps for Ugoos Devices Control

What is the difference between quad-core and octa-core Ugoos devices?

What is the difference between TV boxes and Dongles?

What is Ugoos policy regarding 'rooting' my device?

What is Ugoos warranty policy?

Ugoos Video Features

What is HDMI CEC in Ugoos devices?

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