RC Firmware Update v0.3.8 for Ugoos AM6 & Cube X2/X3 models

Important!

0.3.8 firmware is a release candidate!  Soon will be available available via OTA, when turn into stable version 

If your device can't find this update automatically, please download full OTA pack using the links from the bottom of this article or DOWNLOAD CENTER

Changelog 28.10.2020 v.0.3.8

1. Fixed some CEC issues with awakening
2. Fixed CEC bug when TV not turning off if device going to sleep
3. Now volume regulator in applications not work when CEC volume control enabled
4. Added setting for disabling volume regulator in applications
5. Added support of not IEC HD audio passthrough formats
6. Fixed some problems of multichannel PCM audio
7. Added setting for low resolution PCM audio (32 and 44.1 kHz). Supports only S/PDIF and HDMI
8. Fixed resetting surround sound setting after reboot
9. Added new ROOT function: Magisk
10. Now system automatic frame rate function does not change resolution below 720p
11. Added ability send pause and play events when video starts for system automatic frame rate function
12. AFR_CALC now works in all players
13. AFR_CALC now works even if system automatic frame rate function disabled
14. Added setting for showing display mode change message
15. Reworked Bluetooth settings
16. Disabled by default notification channel warnings
17. Fixed text color of some notifications
18. Changed color theme of Remote Control Buttons application
19. Added Menu button to Remote Control Buttons application
20. Added new functions to Remote Control Buttons application:
    - Turn on/off Ethernet
    - Start automatic frame rate (AFR_CALC)
    - Sleep
    - Reboot device
    - Reboot device into update mode
    - Reboot device into recovery mode
    - Turn off device
    - Take screenshot
21. Horizontal recent apps window:
    - fixed some crashes
    - fixed work in split screen mode
    - loop scroll setting now work correct
    - reworked deleting applications for mouses
22. Fixed crashes of some applications for touchscreens
23. Improved Ethernet connection stability

Firmware and Full OTA Pack for Ugoos AM6/AM6 Pro/AM6 Plus v 0.3.8

Firmware and Full OTA Pack for Cube X2 Family v 0.3.8

Firmware and Full OTA Pack for Cube X3 Family v 0.3.8

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Comment(S) (19)

• Comment by Alex | 30.10.2020

  После прошивки отвалился Network(1*RJ45 1000M -1000M Ethernet Integrated IEEE 802.3 10/100/1000M Ethernet MAC with RGMII interface) не видит подключение. Откатился на старую...надеюсь поправят)))

• Comment by ickhj | 30.10.2020

  RJ45 Ethernet not enabled

• Comment by eseze | 30.10.2020

  Network configuration seems to be a mess. On my AM6+ neither LAN nor WLAN is running smoothly. For me it looks like the IP address ranges have been restricted too much. I am using 10.10.10x network (private adress range) but the mediaplayer isn't able to create a connection to the router. Apart from the fact that I am not a friend of any kind of ip address restriction the following address ranges should be enabled: 10.0.0.0/8 172.16.0.0/12 192.168.0.0/16 because they are private addresses which are not part of the public address ranges. Best regards eseze

• Comment by Rabanero | 30.10.2020

  Found a problem with USB 3.0/OTG port with this and previous firmwares: It doesn't recognise 2.5" external SSD/HDD, just pendrives and not when booting, only later when unplugged/plugged again. Same external devices plugged on USB 2.0 ports work well. It seems some kind of under voltage problem (external HDD does *tick* sounds as broken hard disk, but when connected to 2.0 works well) I did factory reset and no success. So, any idea about what's happening? It's because USB 3.0 port haven't got same voltage feed as 2.0 ones, because it's a "OTG" port only for maintenance purposes? Or it's because my unit is broken? On second case, how can I receive warranty support? Aliexpress seller seems to not to want any responsibility about that problem, because he says it's some kind of hardware/firmware limitation. Thanks for your assistance.

• Comment by Rabanero | 30.10.2020

  Found a problem with USB 3.0/OTG port with this and previous firmwares: It doesn't recognise 2.5" external SSD/HDD, just pendrives and not when booting, only later when unplugged/plugged again. Same external devices plugged on USB 2.0 ports work well. It seems some kind of under voltage problem (external HDD does *tick* sounds as broken hard disk, but when connected to 2.0 works well) I did factory reset and no success. So, any idea about what's happening? It's because USB 3.0 port haven't got same voltage feed as 2.0 ones, because it's a "OTG" port only for maintenance purposes? Or it's because my unit is broken? On second case, how can I receive warranty support? Aliexpress seller seems to not to want any responsibility about that problem, because he says it's some kind of hardware/firmware limitation. Thanks for your assistance.

• Comment by Eugene | 30.10.2020

  Guys, to solve LAN connection lost after OTA update, you need power off device by power cable disconnect. then power on again. and will start working

• Comment by Eugene | 30.10.2020

  Guys, to solve LAN connection lost after OTA update, you need power off device by power cable disconnect. then power on again. and will start working

• Comment by eseze | 30.10.2020

  First of all I have to emphasize that I highly appreciate it that you have added the option to install Magisk without using recovery mode - great idea! Most of the root related apps are running quite smoothly. But unfortunately some apps (e.g. Titanium Backup) are running into conflicts with file "/system/xbin/su" which is used for the other root option. Thus I suggest to rename this file whenever Magisk is activated and to rename it back to the original name when the other root option is activated. BTW, Eugenes tipp regarding the LAN issues was very helpfull - THANKS A LOT! Best regards eseze

• Comment by S | 30.10.2020

  Super!

• Comment by Twixix | 31.10.2020

  "Comment by Twixix | 24.08.2020 Hdmi CEC not working properly. I am able to turn on/off tv with tv box remote. When I turn off tv box via tv remote - I am able to turn tv on via tv box but I am not able turn off tv via tv box. Not working properly in 0.3.7 and 0.3.6. But it's ok in 0.3.3." - FIXED in this version! thank you :)

• Comment by LT | 01.11.2020

  I have a box ugoos am6, firmware version 0.3.8. After updating Google Chrome to version 86 it does not play video (streaming) from online sites. Error:(The media playback was aborted due to a corruption problem or because the media used features your browser did not support)... Works well with the latest version 85 of Chrome. After the chrome version 85 does not work.

• Comment by LT | 01.11.2020

  I have a box ugoos am6, firmware version 0.3.8. After updating Google Chrome to version 86 it does not play video (streaming) from online sites. Error:(The media playback was aborted due to a corruption problem or because the media used features your browser did not support)... Works well with the latest version 85 of Chrome. After the chrome version 85 does not work.

• Comment by LT | 01.11.2020

  I have a box ugoos am6, firmware version 0.3.8. After updating Google Chrome to version 86 it does not play video (streaming) from online sites. Error:(The media playback was aborted due to a corruption problem or because the media used features your browser did not support)... Works well with the latest version 85 of Chrome. After the chrome version 85 does not work.

• Comment by D | 03.11.2020

  Hi, Please add Nova Launcher support. Please add TWRP recovery in never updates. Keep on doing a great job.

• Comment by E | 03.11.2020

  Please add touchscreen mapping support like in Octopus and Panda App. X,Y,A,B buttons are not working when map in Octopus app . Though, Skype video call works, external/USB webcams (Logictech c615 and other generic webcams) are not working in Facebook Messenger and Messenger Kids 's video call. Please release a fixes for those issues. Kindly see logs during Messenger video call test. https://pastebin.com/raw/vW0efn4b

• Comment by Billy | 04.11.2020

  Could you please add a way to get to the Power menu without needing an air mouse, maybe a shortcut on the home screen.

• Comment by H | 22.11.2020

  Can anyone confirm if Plex is able to passthrough TrueHD/DTS-HD MA on this version of the firmware?

• Comment by H | 22.11.2020

  Can anyone confirm if Plex is able to passthrough TrueHD/DTS-HD MA on this version of the firmware?

• Comment by G | 22.11.2020

  It's stated that this box can hit 867mbps on 5G WIFI, but the max it can only hit is 780mbps even at -30dbi. Can you fix the WIFI?